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Building Skills to Provide Quality Health Care: Case Studies of Children with Special Health Care Needs

This unique, interactive self-study program consists of a series of six tutorials aimed at building health care providers' skills in caring for children with special health care needs. Each tutorial consists of a home page to introduce the topic and define concepts, a case story to illustrate the topic, a multimedia lecture about the topic, and a series of learning activities to engage the learner in applying the concepts to the case story. These tutorials were developed by the UW PPC.


  • Cultural Self Awareness - The case of a nurse's assumptions and biases about two families explores how personal biases and attitudes can have a negative impact on care.
  • Individual Leadership - The case of a nurse's leadership in improving the discharge process in a children's hospital explores the characteristics of a leader.
  • Advocating for Children with Special Health Care Needs - The case of a health care provider participation in legislative advocacy for two families of children with a chronic disease explores the importance of legislative advocacy for children with special health care needs.
  • Transition Model - The case of a young girl with asthma starting kindergarten explores how the Transition Model can be used to make this a more positive experience.
  • Adherence Factors - The case of a seemingly "model" adolescent with cystic fibrosis explores the factors that can influence a patient's adherence.
  • Communication and Working with Interpreters - The case of sharing medical information with a young Hispanic mom explores how to effectively communicate with a person with Limited English Proficiency using a qualified medical interpreter.

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Last updated: 09/15/2020
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